VNA Private Care Receives 2019 Best of Home Care®
The Visiting Nurse Association’s (VNA) Private Care department announced today that it has received the 2019 Best of Home Care – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. VNA Private Care is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care. This is the organization’s ninth consecutive year achieving such recognition.
“We want to congratulate VNA Private Care on receiving the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize VNA’s dedication to quality professionalism and expertise in home care.”
Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
“Being recognized as a Best of Home Care – Provider of Choice for nine straight years is a true testament to our employees and the care that they provide,” said Donna Sorge, RN, program director of VNA Private Care. “We are so proud of our associates for consistently providing excellent care for our patients, and we look forward to year ten of setting the standard for superior care.”
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen. “We are happy to recognize VNA Private Care as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
About the VNA
The Visiting Nurse Association (VNA), a registered 501(c)(3) non-profit organization, provides home healthcare services—including Medicare-reimbursed and private-duty nursing; home health aides; physical, speech, and occupational therapy; in-home companions; and personal transportation—throughout Indian River County. The agency is also the only licensed hospice provider in Indian River County, offering end-of-life care in patients’ homes, local hospitals, nursing homes and assisted living facilities, and the VNA Hospice House. The VNA also provides community wellness services such as flu vaccinations, no-cost blood pressure/blood sugar screenings, and speakers on health-related topics for local community groups.
About Home Care Pulse
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.
Photo Credit Suzanne Gallagher
Courtney Hadens, CNA; Cindy Lewis; Bonnie Ferro, RN; Chovine Visintainer, Companion; Jaye Hurtin, RN; Maria Remy; Candy Massey; Erin Duffy; Susan Haberlack, RN; Donna Sorge, Director of Private Care; Lundy Fields, CEO